Terms of Service

Last updated: July 28, 2025

Terms of Service Overview

Welcome to TechLead Academy. These Terms of Service govern your use of our educational services, website, and course offerings. By accessing our services, enrolling in our courses, or using our website, you agree to be bound by these terms.

These terms establish the framework for our educational relationship and define the rights and responsibilities of both TechLead Academy and our students. Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our services.

Service Usage Terms

1. Acceptable Use Policy

When using our services, you must comply with all applicable laws and regulations. You agree to use our services only for their intended educational purposes.

  • Use educational materials and resources responsibly and ethically
  • Respect intellectual property rights of course content and materials
  • Maintain respectful communication with instructors and fellow students
  • Submit original work and avoid plagiarism in assignments and projects
  • Report any technical issues or concerns promptly to our support team

2. Permitted Uses

Our services are designed to support your professional development in IT project management:

  • Access course materials for personal learning and skill development
  • Participate in class discussions, forums, and collaborative projects
  • Use provided tools and resources for educational assignments
  • Network with fellow students and industry professionals
  • Apply learned concepts in professional settings after course completion

3. Prohibited Activities

The following actions are strictly prohibited and may result in account suspension or termination:

  • Sharing, distributing, or selling course materials without authorization
  • Creating multiple accounts or using false identity information
  • Disrupting classes or engaging in harassment of any kind
  • Attempting to access systems or data without proper authorization
  • Using our services for commercial purposes without written permission
  • Violating any applicable laws or regulations while using our services

4. Fair Usage Guidelines

To ensure optimal service for all students, we maintain reasonable usage limits:

  • Course materials should be accessed for personal study purposes only
  • Technical support requests should be relevant and reasonable in frequency
  • Participation in forums should be constructive and educational
  • System resources should be used efficiently and responsibly

Account and Access Management

Account Creation

  • • Provide accurate and complete information
  • • Verify email address and contact details
  • • Choose a secure password and maintain confidentiality
  • • Accept responsibility for all account activities

Security Responsibilities

  • • Keep login credentials secure and confidential
  • • Notify us immediately of unauthorized access
  • • Use secure internet connections for course access
  • • Log out properly after each session

Suspension & Termination

  • • Accounts may be suspended for policy violations
  • • 30-day notice for non-emergency terminations
  • • Data backup provided before account closure
  • • Appeal process available for disputed actions

Multiple Account Policy

  • • One primary account per individual student
  • • Corporate accounts available for group enrollments
  • • Transfer policies for account ownership changes
  • • Merger procedures for duplicate accounts

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain 99% uptime for our educational platform. Scheduled maintenance will be announced in advance, typically occurring during low-usage periods to minimize disruption to your learning schedule.

Feature Updates and Improvements

We regularly update our course content and platform features to reflect industry best practices and technological advances. Students will be notified of significant changes that may affect their learning experience.

Geographic Availability

Our services are primarily designed for students in Sri Lanka, though we welcome international participants. Some features or payment methods may have geographic restrictions based on local regulations.

Course Modifications and Updates

Course content may be updated to reflect industry changes, new technologies, or improved pedagogical approaches. Enrolled students will receive updated materials at no additional cost and will be informed of significant curriculum changes.

Service Level Commitment

We are committed to providing reliable, high-quality educational services. In the rare event of extended service disruptions, we will provide appropriate remedies, which may include extended access periods or alternative learning arrangements.

Intellectual Property Rights

Content Ownership

All course materials, including videos, presentations, assignments, and assessments, are the intellectual property of TechLead Academy or our licensed content partners.

  • Course content is protected by copyright and other intellectual property laws
  • Unauthorized reproduction or distribution is strictly prohibited
  • Materials are licensed for personal educational use only
  • Commercial use requires separate written permission

Student-Generated Content

Content you create during courses remains your intellectual property, subject to certain usage rights:

  • You retain ownership of your original assignments and projects
  • TechLead Academy may use anonymized student work for educational purposes
  • Exceptional student projects may be showcased with your permission
  • All submissions must be your original work or properly attributed

License Grants

By enrolling in our courses, you receive a limited, non-transferable license to access and use course materials:

  • Access is granted for the duration of the course plus 12 months
  • Materials may be downloaded for offline study during the license period
  • Sharing or redistribution of materials is not permitted
  • License is personal and may not be transferred to others

Copyright Protection

We respect intellectual property rights and expect our students to do the same:

  • Report suspected copyright infringement immediately
  • Provide proper attribution for all sources used in coursework
  • Respect third-party software licenses and usage terms
  • Understand fair use principles for educational content

Payment Terms and Refund Policy

Payment Processing

  • • All course fees are in Sri Lankan Rupees (LKR)
  • • Payment due upon enrollment or first installment
  • • Secure payment processing through certified gateways
  • • Payment receipts provided for all transactions

Installment Plans

  • • Flexible payment schedules available
  • • No additional fees for installment arrangements
  • • Automatic payment options for convenience
  • • Early payment discounts may apply

Refund Eligibility

  • • Full refund within 14 days of enrollment
  • • Partial refunds available before course midpoint
  • • No refunds after 60% course completion
  • • Medical or emergency exceptions considered

Course Transfers

  • • Transfer to different course level allowed once
  • • Price difference adjustment may apply
  • • Transfer must be requested before course start
  • • Administrative fee may apply for transfers

Service Limitations and Disclaimers

While we strive to provide excellent educational services, it's important to understand the limitations and disclaimers associated with our offerings:

  • Course outcomes depend significantly on individual effort, prior knowledge, and commitment to learning
  • Job placement assistance is provided but employment cannot be guaranteed due to market conditions
  • Technology-related course content may become outdated due to rapid industry changes
  • Some course features may require specific software or hardware configurations
  • Network connectivity issues may occasionally affect online course delivery

Our liability is limited to the fees paid for the specific course in question. We encourage students to actively participate and seek clarification on any course-related matters to maximize their learning experience.

Terms Updates and Modifications

Modification Rights

We reserve the right to modify these Terms of Service to reflect changes in our services, legal requirements, or industry standards. We will provide reasonable advance notice of material changes.

Notification Process

Significant changes will be communicated via email to your registered address and prominently displayed on our website. Minor changes may be posted directly to this page with updated effective dates.

Acceptance of Changes

Continued use of our services after the effective date of changes constitutes acceptance of the modified terms. If you disagree with changes, you may discontinue using our services.

Version History

Previous versions of these terms are available upon request for reference purposes. We maintain records of all significant changes for transparency and accountability.